The weekend before the season ended and support stuff was on sale, I purchased Keep Recycle and Keep EB. Those are now back to the old level. Can you check my purchase and restore my Bank and Recycle levels please?
Thanks,
Doug
The weekend before the season ended and support stuff was on sale, I purchased Keep Recycle and Keep EB. Those are now back to the old level. Can you check my purchase and restore my Bank and Recycle levels please?
Thanks,
Doug
Post this in help section 
Top right corner, 3 lines.
Mode: ?
Location: ECC Planet
Localized: (Are you the only person having this issue?) unknown
Reproducibility: Always
Severity: Minor
Summary: The code to the locked door in Prof. Void’s House on ECC planet appears to be incorrect or bugged.
Description: I’ve double-checked all clues: Black hole gen sphere count, black hole energymid important number, black hole miner number of edges on a nonagon, black hole research hub number behind LCD panel.
Steps to Reproduce: Go to Prof. Void’s House, approach the code-locked door, enter the code described by the clues above. Game indicates that the code is incorrect.
Screenshots, Crash Logs, any other Relevant Information:
Hello @stellarfirefly
thx for the report. It would be the first time this happened but maybe @Ju can double check.
Or the community can quickly answer this cause I think this would be mentioned already by then.
Aye, that was my first instinct, that I must have been mistaken otherwise it would have already been reported. But I went back through all clues and my notes matched. Though I suppose it’s possible that I messed up twice, heh. (Not posting the actual code to avoid spoilers, but I can post screenshots on request.)
Mode:
Location: Horde Mission
Localized: All team had the bug
If applicable:
OLD BLUEPRINT: /No
Reproducibility: Always, tried twice
Severity: Major
Summary:
Able to dupe loot; Inventory vanishes after mission
Description:
While playing the Horde Mission on ECC the gate to the downstairs area closed.
We tried relogging and found that there are Backpacks on the ground with our loot inside.
The Inventory was still there except of some items.
Retried, duped the whole lot, noticed, wanted to report. Left mission with time limit.
Inventory fully gone.
Steps to Reproduce:
Start Mission Horde
log out
log in
take "Backpack of {0} "
-> Loot duped
Screenshots, Crash Logs, any other Relevant Information:
none
Mode:
Location: Freelancer Freighter Heist Mission
Localized: Probably not
Reproducibility: Always
Severity: Moderate
Summary:
The Freelancer code that works in the decision structure does not work on the freelancer coded door on the freighter.
Description:
The door labeled “deconstructor” has a freelancer code sign in front of it. Entering the freelancer code does not open the door.
Steps to Reproduce:
Take teleporter to freighter from HWS Racom’s freelancer mission dealer… unlock all switches, instead of teleporting out, go down the hall behind the teleporter. Door asks for freelancer code but does not open.
Screenshots, Crash Logs, any other Relevant Information:
I have windows inside my ship between rooms. There is NO access to the outside view where they are at, but they accurately display the outside view as if they are on the exterior hull of the ship. Distracting… I think this has bugged me since around release 6 when I started playing and the darn thing is still here!
Yes, a very old bug we are waiting for a fix as well.
Hello button on many POi on ECC Planet are bugged
in autominer blackhole they don’t lock/unlock container , activate or not LCD with tip for number of mission
theses are open so bug but can do the mission
in cave the 9 button wont work else after log on off , use each button to reset pos etc
and the nine’s shape isn’t same (dunno if it’s ok or not but i try 0 and the good number of shape none works)
i wrote the number on my paper so ask me in private to check if i don’t mistake but i do the all 9 caves 4 times to check and recheck the shapes and number of each
fixed after 5 logs
and reswitch all button
The last 2 times that I’ve left the planet surface to head into space the game freezes me at the 30m mark just into space. Can’t do anything with the ship. It’s just frozen there. I have found that if I log out and wait a few minutes and log back in I am good to go. But if I log back in too quickly, then it says cockpit occupied and I’m floating in space right beside my ship. If that happens, I just log back out, wait a few minutes and log back in and then I can access the cockpit again. It seems like I encountered this type of bug a few seasons ago. It must be back again… 
That is happening because of the new Flight Controller. I think this is fixed in the next patch.
Mode: HWS
Location: Federation HQ Planet
Localized: unknown
If applicable:
OLD BLUEPRINT: N/A
Reproducibility: unknown
Severity: Minor
Summary: RP for AM cores not awarded to Fed player
Description:
I have 77 AM cores in inventory, and 2 epic assault rifles. My Origin is Federation, if that wasn’t obvious. I did not get my RP rewards for having 77 AM cores in inventory, nor did I get 10 RP for @Ozi buying my alien containers. I did get my RP for visiting ECC and warping, so… please look into this?
Steps to Reproduce: make new Federation character, lose initial stuff on Fed Journey, respawn, use EGS spawn, pull fuel, epic weapon and AM cores from OCD, get to Fed HQ, hop a ride with a faction buddy to ECC, come home to Fed HQ before server reset.
Screenshots, Crash Logs, any other Relevant Information:
Hey,
thank you for your report, but please fill out a proper Support ticket. We need more information.
This section and your template is only for game bugs.
Just click on the right top corner on the 3 Orange lines and then on “need help?”

Hi the player locker located inside the Triton Monolith isnt working I cant access it.
thank you
Oh, right. That is because I had to set the Monolith there by hand. It won’t be possible to access the locker for the whole season.
ok thanks
I am getting emails intended for another player (not me) that involve a private conversation with RexXxuS about Reputation points and Alien Containers.