Ship has a huge square hole in it from Haurula System

======= NOTICE FOR HELP =======

What happened?
=> When I warped into Haurula I could not access my Pentaxid tank under the f4 menu. the entire name scorpion was greyed out
I jumped out of haurula to lego gamma because equivos and meister both had ships that did this this week. they got a big hole in ship when they warped into Haurula system near the second planet. Near our base Foundry Pad by MSF

Anyways when I got to Lego Gamma the system booted me out and when I logged back in I died from heat stroke as there was indeed a hole now in my ship.
It nearly wiped out the entire ship with this cv. it’s a huge square gone.

Player(s) with issue? (steam name)
=> Tevishtszaat MSFTevishtszaat (Entity Id: 22273553 )


Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)

On which Playfield?
=> Haurula

Structure Name(s)?
=> 38903575

Structure ID(s) (Open ingame console and type di)?
=> 38903575

How can we help you now?
=> replace my ship and what I lost. Change the incoming teleport locations for Haurula so we are not coliding with whatever we are coliding with (ABC placeholders).


I retored it.

One question, after you saw the whole and made the ticket, did you change/dismantled the structure further? Or did you take anything out of it?


could you please answer my question?

Sorry I couldn’t reply earlier. Yes I Took the cpu’s out except basic core, I only lost 2 adv, ohh and my armor box had my augmented armor with purple heat resist on it that iven made me.

I’m 99% sure Jascha will ask you to put them(The items you took after you saw the ship was missing a large part) in your inventory so you don’t get any items duplicated from Jascha’s restoration :slightly_smiling_face:

you know the other day a guy said he tried to salvage it… That might have been the case if core was destroyed. he was not in our faction.

yeah the cpu’s I put in factory 2 advanced.
and my quantum

the rest were destroyed other than original cpu core which i left in it for ID.

Ohh Jeeze I just came into Silunia from Haurula cause I though my ship was replaced and put in Haurula and guess what it destroyed my second ship here is data on the one i just lost just now.

ID# 39518945

I’ll attach pics

I’m going to bed good luck replacing those. the second one has an Alien Core :frowning:

Not to mention it was my mobile factory :frowning:

I restored the second one.

As Dr. Dark mentioned. Please destroy all things you took out or salvaged from the ships I restored.
If a ship is bugged and you ask for a restoration, any dismantling/salvaging or taking out items from that ship is as if you rip the warranty seal. You will not get any replacement. Please keep that in mind.

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You say you restored it but where did you put it?
What about my NPC alien Core on the second one?

Alien Core is still using fuel it’s not working. Everything else seems fine boss

and now the ship has a hole again. any idea why this keep happening. The one with alien core just got a hole from going to alpha picking up a newbi and coming back to silunia. it was fine until i relogged and came back and it’s in half again. Same issue here is pics.

Please Replace my ship again. I am not touching anything on it at all.

It’s most likely the playfield which is too populated or has some too big structures. It’ll probably happen less if you move.