Ships gone

======= NOTICE FOR HELP =======

What happened?
=> Yesterday, I logged in after 4 days on vacation. I was in the cockpit of my SV, docked to my CV. The CV was some distance above Tallodar Moon, spinning, although powered off. I powered on the SV and undocked so the CV would stop spinning. Then I docked again and powered off the SV. Forgetting that I was probably upside down, I exited the SV and fell to the moon’s surface. No problem, I though - Get Ship Down in HWS Connect Structure Commander will sort me out. I did that and the ships both disappeared. I tried Get Ship Down and Get Ship Here multiple times but could never see the ships anywhere near me. The map didn’t show them either, even though Structure Commander said they were on Tallodar Moon. Trying to be self sufficient, I created a new SV in the blueprint factory and went hunting my ships. I got disturbed and had to log off for the evening. When I came back to it this morning, both ships had been deleted.

Player(s) with issue? (steam name)
=> Dan

Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU

When did it happen? (Use server time: type ingame cb:time)
=> Yesterday afternoon at around 5pm

On which Playfield?
=> Tallodar Moon

Structure Name(s)?
=> Beam me up and Blue Dart

Structure ID(s) (Open ingame console and type di)?
=> 10358936 and 5721640

How can we help you now?
=> Get my ships and their cargo back please.

Hey,

I restored them both as exception. Please keep in mind that all structures will be removed after 2 Weeks on the starter playfields. Please move out into the universe

Aha, that was my mistake. I got confused with having a whole starter solar system. Though I HAD left the starter world.

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