Skill Points Reset, refresh in skill tree not working

[RichBroke]

======= NOTICE FOR HELP =======

What happened?
=> All of my stats have reset, and refreshing them in the skill tree does not work. I had over 3,000 health etc and its all 700/600 now.

Player(s) with issue? (steam name)
=> WireDeeezNutz

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> 9/8/25 5pm est

On which Playfield?
=>

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Fix my skill tree points or provide enough points to re unlock everything manually to level 29

[Dr.Dark]

Good morning, @RichBroke.

@RichBroke

Player(s) with issue? (steam name)
=> WireDeeezNutz

Actually, your ingame name is RichBroke.

I checked the logs, and it seems you’re right.

From the logs, I can’t see any reason why it would happen though. Normally it should only reset if you do a cb:reset, which you didn’t.

@RexXxuS would probably have to take a look when he has time at some point.

[Dr.Dark]

@RexXxuS

[RexXxuS]

Hey, sorry for the delay.

I checked your logs and found this

Log (2025-09-08 | 20:59:15) | User () | EntityId change detected. Resetting user skills. 
Log (2025-09-08 | 20:59:16) | User () | [rn] Last death reset to 14138054198157

Which in its own is intentional. On a new Entity ID, the Skill Tree will be reset (cb:reset) .
This issue is: you did not do a cb:reset did you?

[RexXxuS]

I see the Database is still populated with your skills though.
Try to click on the “Fix” button at the end of that popup:

[RexXxuS]

Replied by mail (please don’t do that, cause Dark and others do not see it)

No. I did not do a reset. And a lot of other people on the server have been having the same problem. I was however able to go back through all the tiers I had already selected and re select them.

I did and it did not work, had to manually select each unlock.

Not sure about others, I have only your ticket for now.
Ok, so the Re-Apply Skills button might have helped or you just could re-apply skills yourself for free, which is sometimes a good thing.

Anyways, if it happens again, I have to debug the code I guess.