Yup, I have had the exact same problem happen, and there is nothing that can be done without video.
I think this is the quick fix by Eleon for the disconnect issue before where you get disconnected when flying around and instead you would be 1-2k away from your ship. Instead now it resets your character back from before the disconnect and if you happen to have moved anything in your inventory they are lost. IMO their network coding is shit, any slight packet loss and you get disconnected. Welcome to empyrion.