Stuck on main menu

[Jo-Shmoe]

======= NOTICE FOR HELP =======

What happened?
=> Game has been stuck on main menu screen with Loading bar at the top of screen. I can click on the items in the menu but it overlays everything on top of the previous menu instead of going into it and can’t advance past the second overlay. The box at the top right says “PlayerName” and the release notes box on the right side says “lblContent” as if nothing is actually populating. I’ve verified the files, uninstalled and reinstalled twice, checked drivers, updates, went into firewall settings and setting the 3 launchers associated as exceptions, cleared a cache folder associated with the game, even went and dropped things from the workshop to save space and can’t get into the actual menu. Any help is appreciated.

Player(s) with issue? (steam name)
=> Jo-Shmoe

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> 26 May 2024

On which Playfield?
=> HWS

Structure Name(s)?
=> Game startup

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Any help is appreciated

[Bob]

@Jo-Shmoe

dropped things from the workshop

have u unsubscribed to “everything” on the workshop?

also try opening the console to see if there are layers of red text complaining about something.

[Jo-Shmoe]

Just cleared out the workshop and still happening, what console do you mean to open?

[Bob]

in game press ~ to open the command console

[Jo-Shmoe]

it won’t let me open the command line

[dQgnflua]

Can also be ’ or ^ if you can’t open meny to change it.

[Dr.Dark]

Hi, @Jo-Shmoe.

Can you please send a screenshot of the Options → Player Avatar Settings page?

[Jo-Shmoe]

First pic is the main menu and second is when I press options. It overlays and gets darker. I tried ’ and ^ and still couldn’t get the command up

[Dr.Dark]

That looks extremely strange. I’ve never seen anything similar before.
Out in Steam → Empyrion → Properties, do you have any betas enabled?

And if no, can you please try to switch to a random one and then back?
And if you customized your Empyrion’s download location, could you perhaps move it somewhere else? Ideally just in something like C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival.

And even though you already did, can you try again to verify the file integrity or redownload the game? To uninstall, maybe it’s best to just delete EVERYTHING you have in your Empyrion directory.

You might want to make a backup of this folder, if you have any blueprints: ..\Empyrion - Galactic Survival\Saves\Blueprints

[Jo-Shmoe]

We’re up an running now! I did the beta switch then verified files and it still didn’t run so I uninstalled then went in and completely cleared the leftover directory before reinstalling. The only things left we in the saves and cache folders so something there must have been bugging me out. I appreciate all the help guys

[Dr.Dark]

Awesome, great to hear!