Stuck while Teleporting, died and lost backpack

[Tsen]

======= NOTICE FOR HELP =======

What happened?
=> I teleported on Triton between 2 POI locations and got stuck during teleport. When I logged back in, I was dead and backpack is inaccessible. It is located 12 feet under the floor.

Player(s) with issue? (steam name)
=> Tsensheng

Server? (+ EU or + NA or RE EU or RE NA)
=> +NA

When did it happen? (Use server time: type ingame cb:time)
=> 05:52

On which Playfield?
=> Triton

Structure Name(s)?
=> Cave R03X

Structure ID(s) (Open ingame console and type di)?
=>
35236
How can we help you now?
=> I can see the location of the pack but it is unreachable, just want to recover it. I realize backpacks are not usually restored, but I was hoping the ticket might be resolved before the backpack decays.

[Jascha]

Hey,

I gave it back to you now. Sorry If I had to kick you, but it seemed you were not active

[Tsen]

Thank you Jascha, I didn’t expect to get it back, but I appreciate it because the loss was really unfair and frustrating. No worries on kicking me, I was idling afk anyhow.