Submitting ticket on behalf of StuB0b (Partial Ship Vanish)

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> I landed my ship on the ground and 4/5ths of it just vanished into thin air. It took literally everything I owned with it.

Player(s) with issue? (steam name)
=> StuB0b

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> It happened this morning, I do not know the exact time

On which Playfield?
=>Laaela Moon 1, Hero System

Structure Name(s)?
=> Custom-Hoplite

Structure ID(s) (Open ingame console and type di)?
=> 7072147

How can we help you now?
=> Restore the ship please :slight_smile:

1 Like
2

Did he try to relog?

40% chance that this fixes it

3

He relog’d, restarted, restarted steam, and tried to validate the game. Nothing was fixing it.

4

ok, in such cases it would be always important “when was the ship fine”.
Since I don’t know, I restored it from 5:28AM now.

1 Like
5

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.