Support payments not credited

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> Payment for support packages not credited

Player(s) with issue? (steam name)
=> Irascible Codger

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> 21 Jul about 19:00

On which Playfield?
=>

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Would you credit my EGS Recycle to Level 5 please. I’d be glad to send a copy of the PayPal payment receipt if that would help.

2

Hey,

hm coudl you check your purchase again please.
On 27.07. I see you bought HWS Supporter, OCD-Level 5 and Keep Blueprint Ressources.
Did you accidentally buy the wrong one, or was it a different transaction?

3

My apologies. I meant for the HWS Supporter to be EGS Recycle 5. Seems I erred. Thanks for checking.

5

No problem.
Sorry was not much online lately. Just wanted to ask you if we should switch it, but I see you bought it already.
Thanks for your support

6

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