Take Metropolis but did not win

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened:
=> I open Metropolis and was in the red room, three minutes before the end of the event was a connection error, I load in the room but did not win.

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It’s all on video timing 45:45

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Player(s) with issue:
=> TIaBaJI

Server:
=> NA

Time (cb:time):
=> 4 december 01:00

Playfield:
=> Eton

Structure Name(s):
=>

Structure ID(s):
=>

How can we help you now:
=> give me a reward please

2

Explain to me in detail first please, what did you do at 45:41 after you ALT + TAB??
Whatever you did, this was the reason for connection loss.

3

I have two monitors connected, I looking Youtube at the second monitor all the time and click in the browser, it can’t be the reason. At 46:06 you can see that the HWS servers appear with a delay, It looks like a global network failure.

Usually the servers appear like this.


and I’ve been recording video on youtube, the stream hasn’t been interrupted.
4

Ok, thx. I just saw it the second time by now and wanted to ask…

I gave you the reward for now.

5

Thank you, but planet Eton is not mine, I can’t take my ship with ammo from there and loot towers.

6

Ah right! I switched it to you now.
Hopefully not too late.
Busy with HWS 11 stuff :expressionless:

7

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