Unintentional duplication of items due to connection losses

======= NOTICE FOR HELP =======

What happened?
=> I was placing neodymium ore into a mass storage container and I lost connection for a few seconds, once the connection issue was resolved I ended up with the items (neodymium ore) being duped. I do not remember the amount I originaly had so I did trash all the neodymium I had at that time (Tuesday, 23 November 2021 00:54)

Player(s) with issue? (steam name)
=> tom

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> A little before Tuesday, 23 November 2021 00:50

On which Playfield?
=> I do not remember where it happend.

Structure Name(s)?
=> /

Structure ID(s) (Open ingame console and type di)?
=> /

How can we help you now?
=> I do not know the game verry well so I could not tell what the options are. It would be good to know if the issue has a standart protocol to apply if it happens again becaus it seems I loss connection a few times before and donโ€™t want to get into trouble.

Thanks in advance.

1 Like

Welcome to HWS @Dryadali
thank you very much for your honesty and thanks for doing your job to fight inflation.
Patch 1.7 should have couple of fixes about that, so hopefully itโ€™s fixed.
For now, you and everyone, please trash any duped items you might get.

2 Likes

@RexXxuS ; Had a chat in private through discord, pratically said the same thingโ€ฆ

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