We need help please underwater items are gone

[sbourdon]

======= NOTICE FOR HELP =======

What happened?
=> all underwater items disappeared. plant protein, both types of plasma, pentoxide, promethium, rocks, and decorations.

Player(s) with issue? (steam name)
=> sbourdon, lizzard_of_fire

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> descovered it 5 January 2021 4:50

On which Playfield?
=> frelancer HQ

Structure Name(s)?
=> All 3 lakes we checked, appears to be all bodies of water

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> find out why and fix it.

[RexXxuS]

I don’t understand this ticket.
items? In terms of you dropped them?

[sbourdon]

all underwater items disappeared. plant protein, both types of plasma, pentoxide, promethium, rocks, and decorations.

there are no plants underwater. the plant protein that you pick is not there nothing is there. There is nothing there it is completely devoid of anything.

A vast expance of uninturupted sand with nothing else. just 3 days ago before we went on a small trip to other playfields there were plant protein to pick rock that could be gathered, now there is nothing.

[RexXxuS]

Hm maybe due performance reasons.
Have to check this. I did not touch this for long, so it would have been like that since 3 seasons or so.

[sbourdon]

no, it was fine last season. it was fine the first week of this season. it is our guess that it happened with the terrain wipe. and that the underwater biome did not regenerate properly. it is possible that it is something wrong with our game but it happened to the 2 of us. I tried a relog and nothing changed

[sbourdon]

logging in this morning the situation is resolved for me. we will see what happens when lizzard logs in