Auxilery CPU never completed, mats gone item didn't appear

[miggidymack]

======= NOTICE FOR HELP =======

What happened?
=> I started my final Large Auxiliary CPU but had to log off. When I came back, the CPU wasn’t there, but all my parts appear to be gone. I’m down to just 24 Swarm parts. I checked all my inventory and can’t find it, so I’m not sure what happened.

Player(s) with issue? (steam name)
=> Fel The Clanless

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> Monday, 23:22 was the time as of this post, so about an hour before had I’m guessing.

On which Playfield?
=> Nekaneus [Sun Top]

Structure Name(s)?
=> The Bard

Structure ID(s) (Open ingame console and type di)?
=> 13488685

How can we help you now?
=> I feel really dumb if its in my inventory somewhere, but I’ve looked everywhere and would really like to finish this ship off and not have to kill a bunch more swarm. Is it possible to get the item or the materials back? Not even sure if you’re able to confirm the action or not! Thanks in advance, I swear I’m not just trying to get a free CPU! haha

[Dr.Dark]

Hey, @miggidymack. Welcome to HWS.

This can happen due to a constructor bug, where it’ll craft an item, consume the resources, but not actually output anything.
It’s unfortunately a quite common bug, and can’t be avoided entirely. Frequent game restarts can help though.

We don’t have any logs over it, so we normally can’t help, unless you can provide us with a video of the loss happening from within the constructor.
In general, recording your Empyrion gameplay is highly recommended. The most expensive bugs are usually also the ones we don’t have logs over.

But as a one-time exception, I’ll take your word for it. I put it in your inventory now.

[miggidymack]

I noticed it in my inventory this morning. I appreciate the exception this one time, and recognize it won’t be the norm going forward. Thank you for attending to this issue in such a timely manner, I appreciate your assistance and advice!

[Dr.Dark]

No worries