as many noticed we had a couple Game-hotfixes tonight. They were all well intended and fixed some major exploits/exceptions. But as you can understand its a bad timing for patches too, since many are quite busy right now.
Sadly one of the patches caused all ready to spawn blueprints to disappear . At least for all those, who logged in during that time.
The hotfix afterwards did fix that, but it did not bring back the lost Blueprints.
This is bad, REALLY bad! But it happend, its alpha, its hollyday weekend…
We understand your frustration.
You know us, we build everything to give you the best experience and even though playing this alpha game making sure you can get back whatever you lost. But Blueprints is a hard topic.
IF we would start restoring those blueprints that would mean manual contact with all those 130 players online at that time. What would that mean for us?
- Manual contact to each player
- Checking old blueprints (so that no one is fooling us)
- Fast-Spawn / manual Spawn all lost blueprints for that player
- Making sure all went well.
This would take at least 5 minutes per blueprint per player… So if every player would only have 2 blueprints this would mean 21 hours restoring blueprints… You can see where this post is going.
Sorry. We would love to, but this is impossible
Rex and I are still discussing if there is a way to help you guys a bit (only 1 blueprint/only those who lost all through it/…). But this can’t happen tonight.
So please remember what you lost (for now create a forum support ticket, and save the blueprint files), but don’t try to fool us (whoever ask us of something he did not loose will be punished, because under this circumstances that is evil).
Then wait for further Information in this thread.
Again, we are very sorry for your loss, but nothing we could have done to prevent it…