Can't claim vote reward

support

#1

======= NOTICE FOR HELP =======

What happened: I signed in with Steam account, voted for NA server, got a vote confirmation, but no Claim button.
Player(s) with issue: In-Game name 123
Server: HWS NA|PVPVE|Custom Universe|Story|Hard|Active|Mods
Time (cb:time): Sometime within the last hour as of the posting of this message. I’ve actually voted 3 days in a row now, and haven’t been able to claim any of them.
Playfield: N/A
Structure Name(s): N/A
Structure ID(s): N/A
How can we help you now: I just need to claim my rewards. I suspect that it may have something to do with the page thinking that my ad blocker is turned on, but I have the site whitelisted, AND I’ve disabled Ad Blocker on this site. Even so, it still thinks I’m blocking ads, even after I refresh the page. I’m not sure what else I can do in regard to that.

I also can’t find anything about how to get the daily loot.


#2

#3

Hello @1234

Your Adblocker is fine. That you voted is fine also.
But can you show me a screenshot of HWS Connect?
Do you know how HWS Connect works?

HWS Connect Introduction


#4

#5

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