CSW not free

======= NOTICE FOR HELP =======

What happened?
=> According to the CSW help article (Cross Server Warp (CSW)), it should be free to explorers and elite patrons.

I warped from RE EU to RE NA. After establishing a character for HWS connect, I attempted to warp back to RE EU so that I could transfer OCD and EB resources over to RE NA as HWS connect will not let you do this unless you are online on the sending server.

However, when I attempted to warp back to RE EU, I was greeted with a message that I did not have enough credits for the warp 500k.

Player(s) with issue? (steam name)
=> Tylaris

When did it happen? (Use server time: type ingame cb:time)
=> 02:00 10/4/22

On which Playfield?
=> CSW

How can we help you now?
=> Is this a case of it still requiring 500k but it does not charge you? How can I get back to RE EU to transfer my OCD and EB?

be sure you have connected both characters as patron. if this is your first time, you will have to do that immediately before you cross back.

As Bob said, you have no Patron link for HWS RE NA yet.

Did not realize this needed to be done for each server. Thank you.

Np. Let me know if it worked after.

This worked, was able to transfer over, and warp my OCD and EB without any issues.

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