======= NOTICE FOR HELP =======
What happened: CSW from NA to EU. Arrived with no spacesuit and ship was not mine.
Player(s) with issue:Redbeard
Server:currently dieing on EU
How can we help you now:put me in a suit and make sure my ship is now mine please
January 11, 2020, 8:20am
Sorry for the inconvenience.
CSW takes a minute to complete. Your ship seems to belong to you already.
I warped you closer to/in it.
I restored also your backpack
Please try again.
yes I had backback - thanks. BUT still no spacesuit - so no jetpack to get to my ship.
This is a different issue (which should be fixed by now) but maybe you did CSW before?
I teleport you to your ship for now
Ah I see you are at your ship already?
We can’t equip players with an armor unfortunately
have not done CSW in v11.
previously you would get a heavy armour when CSW’ing - is that not the case anymore??
still appear outside ship with no suit
January 11, 2020, 8:35am
In HWS 11 we wanted to teach players how to put their armor on.
Since you probably have chosen Pirate Tutorial or so, you had no armor at the beginning.
And before you could finish the Tutorial to put it actually on, you got already warped to your CSW stuff.
Just an oversight from me regarding Tutorial <> CSW.
We changed it now that everyone, even on Tutorial has an armor at the start.
I just have to test if this is reflected afterwards now or not.
If not, like in your case maybe, it would mean I have to wipe the whole planet. Which would be not good.
A bigger issue overall.
January 11, 2020, 8:36am
We can’t fix this as I said.
Just hop in your ship, do CSW back, put an armor locker on your SV/CV, put an armor in your container, do CSW over again, put the armor on yourself.
had heavy armor on BEFORE I csw’ed
cant hop in ship - no jetpack to reach it - still appear outside ship - and now that I died again I will appear further away
January 11, 2020, 8:39am
ok, then you have to read the guide again.
Armor isn’t transferred on CSW since 3 years by now.
Since we have two PvPvE servers (HWS EU and NA) we have implemented a way for you to play on both servers!
You can warp from the HWS EU server to the HWS NA server (or vice versa) with your ships and player easily.
How does it work?
Fly to the “Cross Server Warp” orbit
Type the command CSW:Start:NA (if you are on HWS EU) to begin the CSW.
Log in to the other server directly after the warp. The process may take up to 1-2 minute(s) to complete - please be patient and do NOT logout!
January 11, 2020, 8:40am
I will warp you to your ship and help
ok thanks - logging in again
January 14, 2020, 8:44am
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