Devices disappeared when loading into cargo drone

======= NOTICE FOR HELP =======

What happened?
=> When trying to put in the drone cargo: 1 large fusion reactor, 4 large auxiliary processor cores, 1 processor expansion module (Quantum), 4 large shield amplifiers, 6 large shield amplifiers, 8 large shield amplifiers (basic), 12 Medium Laser Turrets (CV) I was thrown out of the game, when I reloaded it all disappeared.

Player(s) with issue? (steam name)
=>
Vimer
Server? (+ EU or + NA or RE EU or RE NA)
=>
Re EU
When did it happen? (Use server time: type ingame cb:time)
=>
30.11.2024 11:55
On which Playfield?
=>
ECC
Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=>
I ask for compensation for losses

Evening…
this is confusing to me…
what you mean by ‘drone cargo’?, how we’re you trying to move things ?
this list is to heavy for a person to carry so i’m assuming you we’re using the connected toolbar (wifi) to connect to base - ship.
if this is the case the connected toolbar is unstable to use and plz use it as and when needed and only do a bit at a time to minimise looses, we tell people this as we have / hold no records of these events.

Admins wont be online for around 8-9 hours time, then they can debate on what course of action to take.

Yes, I used the connected toolbar.

Hey, @VimeR.

The connected toolbar is a very buggy feature, and if it’s at any point abruptly disconnected, you’re basically guaranteed to lose your stuff.
We also don’t have logs over it, as Gareth said, and therefore we normally need a video to be able to help.

It looks like you did the exact same thing two years ago, but fair enough, it’s a long time ago of course.

As a one-time exception, I’ll restore the items to your backpack, but next time we need a video of the loss.

There are no such items in RE. I need the exact item name please :slight_smile:

The rest I put into your inventory now.

1 Like

I am very grateful, thank you.

No worries.

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