Disappearance of ships and bases

======= NOTICE FOR HELP =======

What happened?
=> after a month of absence in the game, 4 ships disappeared, the commander of the structure shows that they were removed (CV disappeared, SV in place)
the base also disappeared

Player(s) with issue? (steam name)
=> silent_gw

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> 21-09-23 08:20, dashboard date 21-08-20 21:08, everything was in its place

On which Playfield?
=> Lokay

Structure Name(s)?
GW Soul Collector
GW Storage A
GW Storage B
GW Abyss Walker
GW Solar Factory

Structure ID(s) (Open ingame console and type di)?

How can we help you now?
=> if possible, please restore the ships
if not possible, please refund with modules (aux cpu / antimatter drive)
thank you very much!

a part of server settings is:

  • WipeTime (Touch): 360 hours [15 days]

Player-built structures are removed when not visited / touched for more than 2 weeks. ‘Touched’ means the player that owns the structure stands ON or IN the vehicle or base. Accessing a structure via its Control Panel or docking to an untouched CV does not qualify. The amount of time since a structure was last touched is visible on HWS Connect in the Structure Commander.


as an exception I restored them, but as Marko said, this was intended.
If you are gone for longer you can use the “Holiday” Support ticket.

1 Like

thank you very much!

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