Help please ( I lost everything)

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1

======= NOTICE FOR HELP =======

What happened?
=> I am stupid. I went out for a smoke and my ship was destroyed. It was a CV and all my resources were there.

Player(s) with issue? (steam name)
=> Nikmass

Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU

When did it happen? (Use server time: type ingame cb:time)
=> 24-05-07 19:42

On which Playfield?
=> ХАРНИ 21438 III сектор

Structure Name(s)?
=> Equestris Korp , Малое судно.

Structure ID(s) (Open ingame console and type di)?
=> 21175008 (This is a new kernel. I don’t remember the old one, it was destroyed), 22294316

How can we help you now?
=> Please roll back my game. Return the ship 24-05-07 19:00, or earlier. (Can be returned to 23-05-07)
I have nothing left.
Please
Please
Please

2

Hey, @nikmass.

I will check tomorrow when I have more time.

After your ship was destroyed, did you in any way touch it? For example loot containers, recycle blocks, etc.?
If the answer is no, then don’t do it please. If yes, I need to know.

3

smoking is also bad for digital health…

2 Likes
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Yes, I tried to save the situation, I put up a weapon to fight back. Installed a new kernel. Lots of action and panic.

5

Okay, @nikmass. While I completely understand the frustration and circumstances, unfortunately I don’t think there’s much we can do to help you out here.
Too much has changed since you were attacked, and our logs are fairly limited, and our latest restoration before the attack, is quite a bit back in time.

In general if you get attack and have no chance of saving yourself, you should modify the structure as little as possible, if anything at all.
In our Support Guidelines, you can see here:

But with that said, it’s close to the end of the season now, which should be somewhere near mid-May.
If you ask for help ingame, some of the other players might be able to help compensate you in terms of credits or resources, if you ask nicely.

Also I checked manually ingame, and the majority of your containers and resources are still there. And your ship has thousands of blocks left, which can still be recycled :slightly_smiling_face:

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