What happened?
=> Please help. I gathered the materials to build a CV an ARGO RE2. When I went to produce it, It said it would take oM, 1S to produce. I got a message that flashed by real fast and then no ship. I do not have the Ship ID. I am at coord 417,112, 137. on the planet Umaera in the Zaebachi [K4] system on the HWS RE2 server.
Player(s) with issue? (steam name)
=> zippykat
Server? (+ EU or + NA or RE EU or RE NA)
=> RE2 NA
When did it happen? (Use server time: type ingame cb:time)
=> Appx. 1:00 AM EDT or 28,900 in-game time
On which Playfield?
=> Zaebachi system [K4] Planet Umaera
Structure ID(s) (Open ingame console and type di)?
=> No ID, ship never appeared
How can we help you now?
=> Can you please investigate and if possible spawn the ship that disappeared at my base? *I apologize for the double post, My first attempt was all bunched into one category.
Technically ready-to-spawn blueprints are stored locally, so if it somehow fails to spawn, that means it never reached the server. So we don’t really have anything to restore. Normally, we would need a video of the loss to be able to help, since we don’t have logs of it.
But for now I can make a one-time exception. If you can take a screenshot of the blueprint recipe (the screenshot must be taken on our server, and not in singleplayer or so), and let me know what the ~5 most important items you lost were, I’ll see what I can do.
Also, in the future, please use server time in the ticket template. It’s CEST timezone or 10:16 as of this message. You can also write cb:time ingame to see it.
hmm, looking on your screenshot, i can see that your ship is ready to be spawned in…did you made it again before you got the resources from Dr.Dark or is that the original one that you are missing?
Yes. When I spawned in today the ship was now ready to spawn. I had put some of the materials like the zascocium into another build, along with the aluminum.
How do I go about getting this back to you guys? Or is there another way to fix it?
I have put a small logistics container in my base that has 75 Estreum, 110 Zascomium, 3,700 copper and 375 aluminum which is close to what I believe you had delivered. It is there for you to repossess.
