I need help please - CV missing

[raven4]

======= NOTICE FOR HELP =======

What happened?
=> I wasnt online for few days, today i noticed that my CV (with alien core) doesnt exist anymore, I have no idea what happened. There was also SV docked to my CV

Player(s) with issue? (steam name)
=> raven4

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> unfortunatelly cant specify exactly, today(Oct 1) minus 2or3 days possibly

On which Playfield?
=> PKF faction private space / REV-4 on SG command

Structure Name(s)?
=> CV containing work raveniana OR ravenianna, not sure

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> check why my ship (CV+SV) is gone and restore it if possible. Thank you.

[Jascha]

Hey,

I restored it,

but it was not touched for 17 days… make sure to touch it

[raven4]

Thank you for quick action.

I had feeling that stuff got erased after few days only at Starter planets.

Pls what’s rule for erase in normal space ?

[Jascha]

Hey,

15 days not touched will automatically delete them.
You can see dates for your structures with cb:wipe

4. Limits & Restrictions

1. Structure Limits Introduction: HWS has structure limits to grant a smooth game experience for thousands of players and to fix some gameplay-related problems not yet addressed. 1.1 Blueprint spawn restriction on HWS Globally Class 7 for your F2 Blueprint Factory. HWS RE: Globally Class 50 for your F2 Blueprint Factory. There is also the Federation Origin bonus of +1 Class for Bases on their HQ planet. (Click here to use the Empyrion Class Calculator to determine the class size of…

2.2 15-Day Deletion Timer for Not ‘Touched’ Structures.
After 15-days, a structure not ‘touched’(interacted with) will be deleted by the server. You or others must minimally ‘touch’ a structure every 15-days to avoid deletion.

touch means literally standing on top of the structure or walking on the blocks. HWS Structure Commander (via HWS Connect) displays the number of days since a structure was last touched. Using the Control Menu ( P ) is NOT considered touching.