I need help please- lost my alien core

[Reaper420]

======strong text= NOTICE FOR HELP =======

What happened: lost my aliencore, i just recently bought a ship from hws garage,i used multi tool to get the alien core, but instead it gave me the components
Player(s) with issue: Write here
Server: Write here NA
Time (cb:time): Write here
Playfield: Write here
Structure Name(s): Write here
Structure ID(s): Write here
How can we help you now: Write here is there a chance that i could get back the alien core

[gareth]

think i replied in community support, when u take a multi to a garage ship esp the core, you simply cannot ‘get it’, you need certain recycle level and ocd level to get alien cores, in other words when u multi a garage ship you loose the warranty.

Alien Core

On HWS you have the possibility to get an Alien Core as a super HighTech Alien Technology® item. Either from PDA missions, rewards, buying HWS Garage ships and recycling them, or with a Support. However, with great power comes great responsibility: WARNING: if you dismantle an Alien Core it will become parts in your inventory. You CAN’T get the Alien Core back out of your structure unless you have EGS Recycle level 5 and recycle your structures! A multitool will ALWAYS break Alien Cores, no…

more info

[TwitchyJ]

That’s not a bug, you multitooled the core. You can’t pick an alien core up with a multitool.

When you multitool a core, any core, it deconstructs it into parts (with a very small chance at returning a whole player core, very small chance, player core only.)

The only way to reclaim an alien core is with EGS recycle, and you have to upgrade to the proper recycle level.