I need help please My Base and one of my ships disappeared when I warped back from Drone space

======= NOTICE FOR HELP =======

What happened?
=> My Bases and two of my ships disappeared when I warped back from Drone space. I was literally looking at them and they just vanished. I had been out in drone space for some time, but I did not think my base and other items would delete if I was one the game in some fashion.

Player(s) with issue? (steam name)
=> Ltetak

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> 11/11/2024, 1:30:37 AM

On which Playfield?
=> System: Asiklet[K-G], Sector: Gamma 26182 I Moon 2

Structure Name(s)?
=> LT’s Jackal 1851853, LT’s Space Station RE2.1 2256803, Repair Bay Base v5.1 2367032, Space Furnaces 18 - RE2 2384708, and -SAS- Muncha - CHEAP VII 1011470

Structure ID(s) (Open ingame console and type di)?
=> ID’s are with the names in the section above.

How can we help you now?
=> Please bring back my stuff. thanks

hey, plz try command cb:restore:(id)
eg
cb:restore:2256803

just a fyi we also do a structure touch timer of 30 day’s, you have to continiuosly touch / use these structures within this given time

1 Like

Hey, @ltetak.

I’m not sure why you wouldn’t know that. You did the same in the past already.

Not touching your structure for 30 days will mean it’ll be deleted.
If you know you’ll be away from your structures for a long time, you can buy this package, for long-term saving (but not across a full wipe) :slight_smile:

I will restore your structures for you, but next time we won’t be able to help with this exact issue.

Gareth, who ever restored my structures put my furnace and main space station backwards towards the sun so now the solar power does not work. is there a way to flip them so they face the sun correctly?

I restored your structures.
Rotation is not something we can fix sadly.

hey, just take note of the server settings these are displayed on the info screen on logging in also our guide and ingame chat

you’ll have to manually rotate the items yourself, just connect to a container using F4 + wifi symbol

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