I need help please (RE2 full wipe)

[Dr.Dark]

Okay, I see.
You’re referring to the full wipe back in September.

After that wipe, the compensation was given out manually by RexXxuS to anyone elligble for it (you had to be active in the last week before the full wipe). You didn’t have to request/claim it

The OCD wipe was necessary, as we switched scenario, and the differences in everything were too big.

@Jartor

I had no idea this was a ‘claim now or lose it forever’ type of deal

It wasn’t. All you had to do was to be active during the last week of the season (before 20th September), and then of course make sure during the next season (which ended in December) to store it safely in your EB and such, as we have described in the HWS Guide.

EB Levels reset every season, as they always have for many many years. We have a supporter package you can buy before a full wipe, if you want to keep your level
And I wouldn’t say “have it wiped shoftly after” is correct; you had three months, with lots of warnings about the full wipe coming up.

@Jartor

I believe I had many alien cores too, but I’m not sure how that’s supposed to work and those are the least of my worries

Alien Cores weren’t wiped from your OCD, so if you had any before the full OCD wipe, you will still have them now.

And all of this happened 3 full wipes ago, or 6 months. Unfortunately there’s nothing we can do to help you here. Our logs and backups are long gone from that time.