What happened?
=> I was killed by an NPC ship, valuable loot fell out of me while I was collecting it in space after death, the server rebooted, this was preceded by serious server lags. After rebooting my client crashed several times. And I didn’t have time to collect all the loot that dropped from me.
Player(s) with issue? (steam name)
=> e2909732
Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU
When did it happen? (Use server time: type ingame cb:time)
=> 23.09.2024 around 16:00, Coordinated Universal Time (UTC)
Structure ID(s) (Open ingame console and type di)?
=> 715605
How can we help you now?
=> If possible restore state of structure before server reboot 23.09.2024 16:00 (UTC) (half destroed but My precious (progenitor translation matrix and star fragments in place in cargo).
If it not possible please restore progenitor translation matrix
Empyrion (18:00)
Server restart in 5:00 minutes. Please stop flying/fighting/building and log out!
On every restart we give a warning for you to stop what your doing and just logout, also if you died on a restart your dropped items will no longer exist, Dr.Dark will explain more when he’s on tomorrow morning.
As Gareth said, you should be very careful about what you do close to a server restart.
The server restarts happen every day by 10:00, 18:00 and 00:00 server time, as they have for many years. As a general rule of thumb, it’s a good idea to not do anything dangerous within 30 minutes of a restart.
Our logs are very limited in regard of these cases also, so unfortunately we can’t help you out here.
With that said, our guidelines also say the below:
And it looks to me like you modified it after being destroyed.
From what I can read in Discord, it sounds like you had problems with an invisible enemy. This is unfortunately a common bug in Empyrion, and isn’t related to the disconnects. This bug can unfortunately happen to anyone at any time, regardless of how far into the season we are
So in the future to be able to help with something like this, a video would be great, and please don’t modify your structure.
Thanks for the advice, but I didn’t quite understand what you meant. About untouched. I’d like to clarify, my ship was already largely destroyed before the server restart, and I was repairing it (this is ok, and a game moment, and I ask to restore it in this state, since at that moment my valuables were inside). After the server rebooted, an NPC appeared out of nowhere and finished it off, and all the loot fell out of it, then panic, panic, fuss, crashes, etc.
While I was writing, I remembered that yes, then I unscrewed the engine from it. Entirely my mistake, thanks for the time spent.
It’s not entirely your fault. Empyrion is a buggy game in general, and with a new season, it can be a bit laggy.
I completely understand the situation.
But we have those guidelines in place, in case people try to take advantage of our help (which a few people might), so even for those who just want help like you, it’s unfortunately something that must be in place
Technically from the logs, I can’t differentiate between what was destroyed by an enemy, and what was recycled or looted by a player. I can just see that it was modified.
So I hope you understand why I can’t help.
Either way, good luck with the recovery. I hope you manage. Have fun
