Issue claiming Residence on ECC Residence World/Having issues buying HWS trader packages

======= NOTICE FOR HELP =======

What happened?
Not sure how to claim a purchased residence, picked it up via the web store.
Also not able to purchase a HWS trader bundle I created (Zirax turrets)
Player(s) with issue? (steam name)
=> victusfate

Server? (EU or NA or RE EU or RE NA)
When did it happen? (Use server time: type ingame cb:time)
=> NA

On which Playfield?
=> ECC Residence Planet, any PVE location for the hws trader issue

Structure Name(s)?
=> NA

Structure ID(s) (Open ingame console and type di)?
=> NA

How can we help you now?
=> Help claiming the HWS residence, help buying HWS trader packages when sufficient RP / credits are available

Hello and thank you very much for your support!

  1. The Residence needs to be set manually by me, after contacting me. I did it now:

  2. The HWS Trader is active and listed but you missed this part of the Guide about it:

1 Like

Ah that all makes sense, thanks for the help.

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