Lost stuff on server restart

[DeathByVX]

======= NOTICE FOR HELP =======

What happened?
=> I had a large reactor, some steel block and heavy windows in my connection bar when the server restarted. They were no longer in any container or on my connection bar when the server came back online. I really only care about the reactor as it took a long time to get all teh components for it as a single player.

Player(s) with issue? (steam name)
=> DeathByVX

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time) Friday, 28 March 2025 1800, approximately.
=>

On which Playfield?
=> Akua

Structure Name(s)?
=> Death, Death Hole.

Structure ID(s) (Open ingame console and type di)?
=> 23551233, 23394436

How can we help you now?
=> I would like to retrieve the lost Large Reactor core, it takes too long to get the components to simply ignore. Playing for a week to have a server restart remove a week of progress would make you not want to play the game anymore.

[Dr.Dark]

Hey, @DeathByVX.

The connected toolbar is a pretty buggy feature, and if it’s at any point abruptly disconnected, you’re basically guaranteed to lose whatever you had in it.
We also don’t have logs over it, so we normally need a video of the loss happening to be able to help.

Said in another way: only have the connected toolbar enabled when you’re using it “here and now”.

But no worries, as a one-time exception I’ll take your word for it, and return it next time I notice you offline

@DeathByVX

Playing for a week to have a server restart remove a week of progress would make you not want to play the game anymore.

Weeeeeelllllll… keep in mind that there’s a full wipe in exactly one week from today
But don’t worry, you can save items across if you want.

HWS Resets, Wipes & Settings

Server Full Wipe To follow the patch cycle of Eleon, adapt to new changes, create new content and make things overall more interesting we have a 3-month season cycle on HWS. In addition, full wipes must be done (on any decent server) to ensure the integrity and smooth runtime of Empyrion in Multiplayer. However, on HWS a full wipe does not mean the loss of everything for you. Your playtime on HWS is always rewarded and will be rewarded in the next season. What will be transferred HWS DNA ea…

[DeathByVX]

Thank you and understood. I played previously and was aware of the toolbar issue. I was upgrading the core when the notification came up and I went to disconnect the toolbar but, it kicked me before I could. Thanks again.

[Dr.Dark]

No problem.

Always be extra careful about what you’re doing within 30 minutes of a server restart. The restart happen at the exact same times every day*, so it’s easy to plan after

*Except tuesday night, where it’s 1 hour delayed.

[Dr.Dark]

I put it in your inventory now.