Missing Small Fusion Reactor

HWS Get Support 🆘 Get Help
1

======= NOTICE FOR HELP =======

What happened?
=> After place the Small reactor he drop and i pick up i try to place him in the same place because i have space 3,3,3 and my base is not that big so i remove 1 furnance to place the reactor after finaly
able to place the reactor he disappeared

Player(s) with issue? (steam name)
=> yamir

Server? (+ EU or + NA or RE EU or RE NA)
=> Re NA

When did it happen? (Use server time: type ingame cb:time)
=> Friday 25 April 2025 Time 06:55

On which Playfield?
=> System Relgiga Planet Hadi

Structure Name(s)?
=> Star Command

Structure ID(s) (Open ingame console and type di)?
=> ID6811773

How can we help you now?
=> i just want to recover the missing Reactor

2

Hey, @yamir.

Just to be sure, you don’t mean this one in your base?

image
image1920×1049 162 KB

If that’s not the one you mean, then it’s unfortunately a had issue to help with, without a video. Our logs about this is very limited.
The best I can offer you, is a one-time exception, where I’ll take your word for it and return it next time I notice you offline.
But for that, I will need the exact item name, please.

3

i take my 2 small fusion generator from my CV and i upgrade to to the larger one i have 2 left the smaller ones i lost 1 of 2 i place that one after lose 1 in the same position i just move the adv cpu below the small generator on the pic

4

small fusion Reactor
small fusion Reactor1920×1080 215 KB

5

383120asd_18
383120asd_181920×1080 172 KB

if i move the cpu bellow to the original position the fusion above will drop with the space aviable 3,3,3

6

I’m confused by your description, but I returned the item to your inventory now. If you expect that this will happen again, you should record it happening. We can’t help otherwise :slight_smile:

We have a guide page on how to set up game recording, if you want.

7

ty for the help How can I predict that something is going to happen so I can record it? thing sometimes happen unpredicted and i cant play with recording in background will consume a lot of resources from my pc

8

The guide I suggested will set it up, so that you’re always recording in the background, so if anything happens, you’ll have it on video.
But either way, bugs happen whether you record or not. At least if you record it, it’s much easier to recover from bugs.

Also the tools suggested in that guide are all very light-weight and easy on your PC.