Did you try what was suggested here?
Also you might want to consider what is said here about the lite Version:
“Select the option that you run EAH on your local PC while the Game runs on the Server
Enter the IP of the Server (do not enter the port here!)
In case your hoster uses a different IP for telnet (like Nitrado does) enter it here. (do not enter the port here!)
Enter the FTP port for the Server
Enter the FTP Userfor the Server
Enter the FTP Directory for the Server. Please check the Path by using another FTP tool. It could be simply “/” but it could be also something like “/127_0_0_1_12345/” depending on the Server
First Set the Passwort for the FTP
Click on this button to check if FTP works. If not check your settings again. If you can’t get it running click ok and then go into the “Config”-“FTP” and play around with FTP Old/FTP Type. Each time click on “Refresh from FTP” to see if it works.
Please make sure the dedicated.yaml name is set in the “Config”-“Setup”. Otherwise a message about him not been able to download ‘’ is shown.After setting this up, please restart the tool.
Now add the “Load” Action into the Timetable to tell the tool to refresh all FTP data every x minutes”