Refund support

======= NOTICE FOR HELP =======

What happened:
=> Purchased Badger, was not aware it had a player core. I was told by my faction it was an sv not an hv. (mostly I thought it was an sv) Could this be refunded just this once.

Player(s) with issue:
=> BlazedLucario

Server:
=> NA

Time (cb:time):
=> 07:00

Playfield:
=> ECC

Structure Name(s):
=> Badger101

Structure ID(s):
=> 16833161

How can we help you now:
=> A refund would be very nice.

About the player core. You can just replace it with NPC Core, but you should read the guide about it first.

I had, it said all garage ships had an alien core.

Hello @BlazedLucario

I’m confused. Refund of the credits (the ship) or refund of an Alien Core you put inside the ship?

If it’s just about the ship: it was everywhere labeled correctly:

A refund would be a huge exception:

A refund can only be made if you didn’t use the Badger at all yet.

I brought it to GG and noticed it was a hover, then put it at the base. Hasn’t been used other then turning on and seeing it was an HV. Also where is that page with the entire ship info? I get a different page when i click on the HWS GARAGE link. A refund would be nice but if it would cause an upset I perfectly understand.

No, not upset :slight_smile:
But once you start with exceptions you invited Chaos into your house and everyone starts with refunds left and right.
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Since you used it, I really can’t refund it anymore, sorry.

The HWS Garage info page is here:

The HWS Garage ship overview is here:

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