Server Connection Issues

======= NOTICE FOR HELP =======

What happened:
=> Ever since i started playing again a few weeks ago I’ve been having connection issues, or things not syncing right. For instance, Sometimes I simply can’t connect to the server. I get one of the continue errors. Other times it’ll fail to load on loading structures. Or my favorite one… I somehow lost a ship that was docked to another and some blocks on the mothership were replaced with other things, like landing gear.

Player(s) with issue:
=> Me, Nori

Server:
=> NA

Time (cb:time):
=> Not sure. 4PM GMT-6

Playfield:
=> Atlantis

Structure Name(s):
=> Not sure

Structure ID(s):
=> Not sure

How can we help you now:
=> I don’t know. I just completely deleted the game and everything in the game folder except for my BPs. But still running into issues. Here are my logs from the last few attempts to connect. Please note I did restart the game several times to try and get it to load.

Welcome back to HWS @Nori

it sounds similar to this recent ticket:

Since nothing on our end changed, please think carefully if something on your end changed? Even small thing?
Hard to say right now

Thanks for the reply. I did see that ticket. Certainly wouldn’t hurt to restart my router though I haven’t done so yet. The issue is just so random and odd. I was actually able to login with no issue about a half hour after I posted this. But given my past issues, I’d guess I’ll have trouble logging in again sometime in the next day. Anyway, I was mainly posting to see if the logs told you anything or if there was some known issue. I’ll try the router reboot and report back if it keeps happening.

image

Windows updates is always a good place to start. But yes rebooting the router and possibly updating its firmware won’t hurt.

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