Some supporter package and patreon bonuses seem (for me) to be not working

[irgendi]

======= NOTICE FOR HELP =======

What happened?
=> I have the Master Patreon but it seems not everything is working like intended (see next post)

Player(s) with issue? (steam name)
=> irgendi

Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU

When did it happen? (Use server time: type ingame cb:time)
=> since the beginning

On which Playfield?
=> every Playfield

Structure Name(s)?
=> X

Structure ID(s) (Open ingame console and type di)?
=> X

How can we help you now?
=> It would be nice to see my questions answered/bugs fixed

[irgendi]

I refer to that List:
https://drive.google.com/file/d/1Td18TmvWtiwLmdly6OG-EZvCyhuTjV33/view

Get notified inHWS Connect
when a player comes online

• how does that work? I didnt get a Notification till now, do I have to add friends? And if so, where can I do that?

AutomaticOrbital Autominer Fueler:
If they run empty, fuel is taken from
yourOCD automatically

• No its not

Content ofOAM goes toOCD
automatically, ifOAM storage
is full

• No its not

Move all Ores of your OAM manually into your OCD

• Sorry I dont understand that, does it mean there should be a transfer to OCD button? if thats what it means, again, no its not

[irgendi]

The second thing wich is not working is the “do” thingys:
it sais it refills every 10 hours of playing on the server, I have patreon since one month and it didnt refill till now, why?

[irgendi]

There are some more things I discovered but I dont have in my mind right now
I`ll post them here when I remember what it was, okay?

[Bob]

couple things.

1st, be sure to link ur patreon account on hws connect supporter page. click show supporters then link. (u have to be logged out of the patreon website before linking…odd, i know)

2nd, co:info shows which features u have enabled. u can enable them with co: on: XXX

3rd, the do:re perks are the EGS3 supporter package, not Patreon

[irgendi]

1st: I have done that in the beginning when i activated patreon:

2nd: I dont get it, what do i have to write to get the packs and the blueprints after 10 hours?

3rd: I’m sorry didnt know that. I’ll keep that in mind. So the right wording for the subject should be:
Some supporter package and patreon bonuses not working.
I edited that.

[RexXxuS]

Thanks for your support.

Regarding your questions I make it a bit bigger and bold to stand out from screenshots and quotes:

@irgendi

Get notified inHWS Connect
when a player comes online

• how does that work? I didnt get a Notification till now, do I have to add friends? And if so, where can I do that?

Should be quite obvious…

---

@irgendi

If they run empty, fuel is taken from
yourOCD automatically

• No its not

Because you didn’t activate it…

---

@irgendi

Content ofOAM goes toOCD
automatically, ifOAM storage
is full

• No its not

Because you didn’t activate it…

---

@irgendi

Move all Ores of your OAM manually into your OCD

• Sorry I dont understand that, does it mean there should be a transfer to OCD button? if thats what it means, again, no its not

There is a command for it

cmd	info
am:toOCD	Put all of your Ores manually into your OCD. Consider the fee if you are not in the EGS Zone and make sure you have free OCD slots. Patron Veteran and up convenience benefit

Orbital Auto Miner (OAM) Commands

Chat Command Description am:? Provides you with useful information regarding the Auto Miner. am:info Displays your current fuel level and shows how to view your current miner levels and resources on HWS Connect. am:buy:IR Buy or Upgrade an Auto Miner Iron Ore am:buy:COP Buy or Upgrade an Auto Miner Copper Ore am:buy:COB Buy or Upgrade an Auto Miner Cobalt Ore am:buy:MA Buy or Upgrade an Auto Miner Magnesium Ore am:buy:PR Buy or Upgrade an Auto Miner Promethium Ore am:buy:NE…

---

@irgendi

The second thing wich is not working is the “do” thingys:
it sais it refills every 10 hours of playing on the server, I have patreon since one month and it didnt refill till now, why?

This has nothing to do with Patreon. Please just read the READ ME FIRST description at the supporter page.

---

@irgendi

Some supporter package and patreon bonuses not working.

What? No. Everything works intentional. Reading will just help.

[irgendi]

@RexXxuS

Should be quite obvious…

https://forum.empyrion-homeworld.net/uploads/default/original/3X/2/f/2fca7c7671db14aeb277f04db1aacd443242eafe.png

But where do I find that page you did screenshot?

@RexXxuS

Because you didn’t activate it…

https://forum.empyrion-homeworld.net/uploads/default/original/3X/4/c/4c68848ff073402f1aae763b373397b60253d0c4.png

Same thing:
Where do I find that?

@RexXxuS

This has nothing to do with Patreon. Please just read the READ ME FIRST description at the supporter page.

I did so, it says:

• do:bp → Every 10 hours playtime it let’s you spawn any structure instant (up to 10 max) . All you have to do is fill up your factory with resources, start the blueprint and type do:bp in chat
• do:re → Every 10 hours playtime it gives you the package below with the chat command do:re in your inventory (up to 10 max)

And as I said: it doesnt fill up since one month and I certainly did play more than 10 hour since then.

@RexXxuS

What? No. Everything works intentional. Reading will just help.

I’m sorry that was just my assumption that smth. is wrong, could have been a bug or smth. else. I dont know what support is for when its not for the users to ask questions about things they dont understand. Even if I am dumb (which you insinuate) I cant read everything everywhere and when my trys to figure things out dont work (and to make that clear: I really tried) I`ll ask the support, whats wrong with that? I dont think there is any reason to be rude with me, maybe it will help others who also dont find the right buttons or threads or whatever, or maybe I found a bug and you guys are happy somebody mentioned it

However I changed the topic again:
Some supporter package and patreon bonuses seem (for me) to be not working

[Dr.Dark]

@irgendi

But where do I find that page you did screenshot?

HWS Connect → HWS Hunter Board → and then just scroll down a bit.

@irgendi

Where do I find that?

Everything is explained in this page:

Patron (CO) Commands

Chat Command Description co:? Provides you with useful config commands regarding Become an HWS Patron co:info List you all available Patron commands, based on your Patron Level. co: on:[parameter taken from co:info] The main syntax of Patron commands is always “on” or “off”. By default, most Patron-exclusive features are “off”. So to turn on your Auto Daily Loot, for example, type coADL. co:off:[parameter taken from co:info] To turn off your Auto Daily Loot, for example, type …

@irgendi

I did so, it says:

The do:bp and do:re are for the HWS Supporters (a bought supporter package in HWS Connect), and isn’t related to being a Patron.
You need to buy the supporter package, in order to be able to use the commands in the first place

Everything related to being a patron, is on this page:

HWS Patreon

READ ME FIRST I do HWS and Empyrion for living. I really appreciate any money you can afford to give me. Not only does it motivate me to keep working on HWS but it also makes it possible at all. However, please, don’t take Patreon as a service for rewards and become a Patron just for the benefits. This is not the philosophy of Patreon! The “reward” should be rather seen that you can play on HWS for free and we keep updating it, working on it, helping you with issues, helping the whole Empyrio…

The perks you get are also on that page, right here:

@RexXxuS

HWS Patron Benefits Overview

You get special and unique benefits. Please check the following PDF for that:

https://drive.google.com/file/d/1Td18TmvWtiwLmdly6OG-EZvCyhuTjV33/view

[Bob]

I think what the most confusing part is differentiating patron benefits and the supporter packages on hws connect.

the EGS3 Supporter package gives the 10 BP reductions and 10 resource packages. patreon is a separate option from this.

here’s a way to tell the difference:
co:info = monthly patreon benefits
do:info = individual supporter packages

[irgendi]

@Dr.Dark

HWS Connect → HWS Hunter Board → and then just scroll down a bit.

Thanks, I did think this is for PVP only, and because im not doing any PVP i didnt look on this page. How could anyone guess you can find an onlinelist there
Well, after thinking about it, it makes sense. But at least it wasnt obvious for me.

@Dr.Dark

Everything is explained in this page:

Also thanks a lot, that helped!

@Dr.Dark

The do:bp and do:re are for the HWS Supporters (a bought supporter package in HWS Connect), and isn’t related to being a Patron.

Yes I know!

@Dr.Dark

You need to buy the supporter package, in order to be able to use the commands in the first place

Of course I did buy it, how do you think I was able to use the commands (as you can see in my screenshot) My problem still is: it doesnt fill up!

@Dr.Dark

The perks you get are also on that page, right here:

Thats exactly the Link I also refered to in my first Post, but thanks

@Bob

I think what the most confusing part is differentiating patron benefits and the supporter packages on hws connect.

Yes, I just forgot which benefit belongs to what. But lets be honest, who cares, why is that even important? I mean, the important thing (at least for me) is that it works.

@Bob

do:info = monthly patreon benefits
co:info = individual supporter packages

Yes, I just didnt know about the “co:” command.
and for my excuse it is nowhere mentioned (except in the forums which, to be honest is mostly a tl:dr for me, I read the threads I’m interested in, not everything.

Could it be that you guys just didnt realize that I have both? I mean it …

@RexXxuS

Should be quite obvious…

because of my screenshot, but maybe its not

Thank you very much for the answers so far. Now I know how to be able to turn on and off patreon bonuses. So if my last question is answered it will be a feast!

ah, and btw. there are often misunderstandings in chats/written conversations, just to make that clear:

I really appreciate the work which is done here! You guys make an awesome job!

[Bob]

@irgendi

I did buy it

ahh this part i missed. check the readme on the EGS3 Supporter package. the resource packages and blueprint reductions are are dispersed 1 for every 10hrs of gameplay on that server. we get 10 each per season but the 10hr timer doesn’t reset each season though…

[RexXxuS]

@irgendi

I dont think there is any reason to be rude with me

I didn’t mean to be rude, sry.
But if someone is asking a question but without waiting for the answer claiming something is not working, I try to be very strict clear: reading helps.

@irgendi

And as I said: it doesnt fill up since one month and I certainly did play more than 10 hour since then.

As Bob said and what the read me text says: per seasons you get 10 max. packages, if you played 100+ hours.
You did play over 100 hours and thus claimed 10 out of your 10 do:re packages and 5 out of your 10 do:bp packages.
They refill automatically per season (or if you rebuy that package), not per month. It’s a gift from us.

@irgendi

and for my excuse it is nowhere mentioned

This is always a tricky statement.
Because “nowhere” becomes absolutely subjectively. If you close your eyes for example, you can say the same thing

But the reality looks like this:

1. You have the HWS - Home World Server | creating gaming content & servers for Empyrion Galactic Survival | Patreon page, with a pinned topic about your benefits / your questions:
   https://www.patreon.com/posts/30029700
   With beautiful Step by Step guides:
   

   

2. You get automatically an Email after subscription with a video, explaining the commands too (you got it at 28th August):
   

   

3. The video is here:
   https://www.youtube.com/watch?v=RlVg87ET3a8&list=PL7QEQwexrJ0F9yMAmObfzjslnU6JlhamV&index=6

4. You have the mentioned Guide page already:
   https://forum.empyrion-homeworld.net/t/hws-patreon/29449
   

   

5. You have all available game commands available here:
   Patron (CO) Commands

TL;DR:
You get FLOODED with information LEFT and RIGHT. Everywhere!
But “nowhere” is absolutely up to you and whatever it means.

@irgendi

I really appreciate the work which is done here! You guys make an awesome job!

Thanks, glad you like it here! Have fun

P.S.: If something is still unclear, feel free to ask. We will always answer.

[irgendi]

Hi RexXxus,
okay thank you very much! Youre right, I dont know how I couldnt see it
I’m sorry that I did keep you that long on my topic. Just to add another excuse: my english isnt that good so I maybe have a selective perception on all those informations. and this game is really hard to learn (i started to play the game on your server) but thats as well what makes it so great.

So the thread can be closed now, and yes, you were right with what you said in the beginning:

@RexXxuS

Everything works intentional.

I just didnt get it!

Thanks as well for your patience with me!