I didn’t mean to be rude, sry.
But if someone is asking a question but without waiting for the answer claiming something is not working, I try to be very strict clear: reading helps.
As Bob said and what the read me text says: per seasons you get 10 max. packages, if you played 100+ hours.
You did play over 100 hours and thus claimed 10 out of your 10 do:re packages and 5 out of your 10 do:bp packages.
They refill automatically per season (or if you rebuy that package), not per month. It’s a gift from us.
This is always a tricky statement.
Because “nowhere” becomes absolutely subjectively. If you close your eyes for example, you can say the same thing 
But the reality looks like this:
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You have the HWS - Home World Server | creating gaming content & servers for Empyrion Galactic Survival | Patreon page, with a pinned topic about your benefits / your questions:
https://www.patreon.com/posts/30029700
With beautiful Step by Step guides:
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You get automatically an Email after subscription with a video, explaining the commands too (you got it at 28th August):
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The video is here:
https://www.youtube.com/watch?v=RlVg87ET3a8&list=PL7QEQwexrJ0F9yMAmObfzjslnU6JlhamV&index=6 -
You have the mentioned Guide page already:
https://forum.empyrion-homeworld.net/t/hws-patreon/29449
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You have all available game commands available here:
Patron (CO) Commands
TL;DR:
You get FLOODED with information LEFT and RIGHT. Everywhere!
But “nowhere” is absolutely up to you and whatever it means.
Thanks, glad you like it here! Have fun 
P.S.: If something is still unclear, feel free to ask. We will always answer.