Something destroy half of my CV [RE]

======= NOTICE FOR HELP =======

What happened?
=> Today, me and my friend mining asteroid, Zirax battlecarrier was around 5km from us and not shooting becouse we were
behind asteroid. In one moment without visible any bullets in our ship, we lost full shield on CV (12,5k) and lost half of our CV (screenshoots)

Player(s) with issue? (steam name)
=> GeK0n ( STEAM_0:0:30576667)
Viggin ( STEAM_0:0:41055566)

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> 7/09/2021 around 23:40 CET

On which Playfield?
=> Solar System - Mastubre, Orbit - Tchourerym

Structure Name(s)?
=> Janus-ASV Module

Structure ID(s) (Open ingame console and type di)?
=> 21593249

How can we help you now?
=> Restore our CV or refund in Credits

5km away from a big bad ship does not sound really safe.
Sorry without a video we just can’t handle such tickets. Reforged eden modded turrets and their ranges and damage more than it’s healthy sometimes and especially comprehensible

i can agree when i see that something shoot to mee and its not happend with 1 shoot, but if we istantly without any attack lost half CV its something wrong

I totally agree and it’s frustrating.
It’s just something we can’t cover with our guidelines for recovering structures:

READ FIRST: Will You Receive Support? - Yes or No

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