Stuff like you experienced, happens daily many times on HWS and we can’t help everyone with that, especially if everyone would make a ticket about it.
I know it’s hard to suffer from game bugs but as long as you are not forced to cb:restart because of it, we draw a line to not get burned out, sry.
Ideally ironically you are able to reproduce this issue and make a Bug report at Eleon forums, so they can fix it and won’t happen ever again: