Dyson sphere defense was restored after restarting the server, 30 minutes after it was completely destroyed

[Popper]

======= NOTICE FOR HELP =======

What happened?
=> Now, when the server was restarted, for some reason the defense of the Dyson sphere elevator was completely restored. Which led to the destruction of my ship with all its contents. The main thing is that I lost the Warp Drive anti-matter.
Since the ship was in the range of the turrets. In addition, I was not alone there, I drove an acquaintance from another faction.

I myself destroyed the defense about 30 minutes before. The restoration turned out to be a complete surprise and deprived me of an extremely valuable device and all the resources available on the ship and in the character’s inventory.

In addition, I had the Progeneration key in the ship’s storage

Player(s) with issue? (steam name)
=> Popper Id: 720552

Server? (EU or NA or RE)
=> Re

When did it happen? (Use server time: type ingame cb:time)
=> immediately after restarting the server 04.12.2021, 19:00

On which Playfield?
=> Dyson Sphere Elevator

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=> 30493612

How can we help you now?
=> Restore Ship and Resources, Progeneration key

[RexXxuS]

2 tickets for the same issue.

[RexXxuS]

The issue @Popper is, that you often make tickets because of mistakes You made.
You quite often make tickets and hope for our obligingness.
In this case it is the same. See here:

And in this case you knew it and did it nevertheless…

It’s not fair for other players and I say I make the final time an exception for you.
For the future remember: all mistakes you make, you have to deal with yourself / ask the community to help you.
If it was a bug, then you can of course still make tickets.
See here:

READ FIRST: Will You Receive Support? - Yes or No

Dear HWS Player, even though Empyrion got released as “full version”, it is far from finished and can be still seen as Alpha or at least Beta. That means there are bugs, a LOT of bugs and things can happen you wish it would never happen. HWS is the only server which takes care of this by not only spend our free time carefully with your problem but also reports everything to Eleon. No matter if you are a Supporter or not - we unstuck you, we warp you, we give your resources which you lost, we …

So, I need the structure ID to be able to help you:

@Popper

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

[Popper]

Sphere Access 1 Dyson Sphere System

ID 30493612

Unfortunately, the question is not only about the loss of the ship. I had the Dyson Orb key in the ship. Other valuable items
fuel, pentaxid, etc.

I left the game before the re-start myself, the server did not kick me. There was at least a minute left before the restart, but maybe two.

The question is not the loss of the loot that was picked up before the restart. The question is in the destroyed ship. Due to the needlessly restored defense of the elevator.

[RexXxuS]

I restored the ship now.

Don’t know what you mean with loot inside. There is no loot. At least this is the only backup we had of it.

[Popper]

Sorry, but I was mistaken, it was the wrong ID, I cannot find the ID of my destroyed ship in the list of structures I owned.

[RexXxuS]

why not? What was the name at least?

[Popper]

Pandinus corvette Mark2

[RexXxuS]

ok done

[Popper]

Thank you very much. I’m really grateful to you.

I’m worried about the defense that I broke before the restart. If the turrets are intact, I will not be able to escape, my ship is not designed for this. I don’t know what to do.

[RexXxuS]

Just login…

[Popper]

You also closed ticket my acquaintance from another faction, but he has a different question.
He chose “quick start” as a revival and appeared on the starting planet. Thus, lost his Origin gun.
Since the quest is completed, he can no longer receive this weapon.

[RexXxuS]

1. I solved his issue already. You just need to login.
2. He can rebuy the Origin Gun at ECC any time.