you can ask for a restore of that base.
So youre restoring all the contents too, not just the structure?
of course. If the backup is healthy. But my tests looked good.
Will we be able to get the purchased stargates/ocd zones etc back?
Will discuss it with Jascha but most likely. Depends on recovered database integrity
I purchased an XL Resource Box which I would like to get back if possible.
I lose all. How many peoples remember id structure? My base and ships were in system Gete, in asteroids field nearest sun. Its all what i remember…
The structure name will do as well.
My ship was under construction. She didn’t have a name
Might want to give the rules a read again. You are supposed to immediately change the name and not leave it as the default “Small Vessel (SV)” or the other default names.
Always name each structure something unique immediately…
Even if it is still in construction, you can still name it immediately after placing the starter block.
They may not be able to restore it at all if you didn’t name it like you were supposed to.
Without that they would need the id number.
Unknown if a dev can help you at all, you’ll have to submit a ticket and wait and see.
For reference, this is where the renaming rule is,
My ship had 2 generators, 10 aux core, 10 quantums, bastion shield, 32 very large engines, many turrets and everything else.
There are a lot of rare resources and items at the base.
6 months of game and life lost… I cry…
Fusion generators. 25 millions each…
It would be much fairer to roll back the game and connect to March 25th.
Don’t think they have a save that far back after the crash and wipe.
where i can ask for my ship to get back the name of the ship is MEDIUM?
Good Morning @HWS RE
I hope you had a more or less good start after that unfortunate incident.
I woke up to 200 Tickets in Discord and the Forum combined. Jascha helped through the night.
We knew it would be a lot but we also have our limits and other things to do (HWS+!).
Also, since I know this could lead to a very uncomfortable situation where in 4 weeks there are still people coming and requesting for a restoration of their structure, we have to draw a line.
TODAY is the last day you can request a structure restore!
Make a ticket today with a structure you want restored (even if you can’t play today), if you haven’t already. Tomorrow we will just close/reject your ticket, sorry.
Thanks for your understanding.
here
I still dont know who to get of the starter planet to ecc and find a new place today.
TODAY is the last day you can request a structure restore!
Ok several people lost many things. I split up our ressources to our base and our mobile base and have a nice battleship (10q,10aux). Now you even set a timelimit of … 15h to request or TooBad for your…
no worries shit happend