I need help, as soon as I join HWS EU my game freezes and crashes

HWS Get Support Support
#1

======= NOTICE FOR HELP =======

What happened?
=> I was fighting with my faction on Golden Globe and then I and the HV I was in was teleported away in a random system. Each time I try to jump in HWS I keep respawning in that specific place, resulting in my game freezing and crashing instantly

Player(s) with issue? (steam name)
=> Squeek

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> 19:00 - 19:15

On which Playfield?
=> Nova
Structure Name(s)?
=> Siege Tank Soaker

Structure ID(s) (Open ingame console and type di)?
=> 11926284

How can we help you now?
=> Sending me in a playable playfield so I can join HWS EU again

#2

I would need your Client logs for investigation.

#3

I don’t get a freeze and crash, when teleporting to your structure.
So can’t help here really.

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#4

Well at least it appears now I’m in open space and it’s working again

#5

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