What happened?
=>
I had 4 full stacks of gold coins (8000) and a little less than half a stack (3960?) in a connected container, in the bank zone on ECC. I hit the deposit in the PDA from the HWS Connect site but the server rebooted at almost the same time. When I came back, items were gone but bank balance had not changed, and no record. Player(s) with issue? (steam name)
=>
Scotti Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU When did it happen? (Use server time: type ingame cb:time)
=> MON NOV 20 at around 00:10
Hello,
is this loss game breaking for you?
We only cover player mistakes like that if the loss is game breaking (one time).
See here:
We explicitly warn player to stop doing anything during the server restart period. Everything you do during that procedure can cause data loss, since a lot of data processing is done in the background and not everything is persistent at that point.
Not really game-breaking, and it definitely was my fault for trying to rush it instead of waiting for restart. Iโm still fairly newish to the game, and the money was a bit of a gift anyway.