RE server advanced core

[Kroy]

======= NOTICE FOR HELP =======

What happened?
=>at the end of the quest, object 82, ( Project Eden Story - The Progenitors - Part 1 ) my inventory was full, I did not receive a reward, the reward did not fall out.

Player(s) with issue? (steam name)
=>EasyBro

Server? (EU or NA or RE)
=>RE

When did it happen? (Use server time: type ingame cb:time)
=>The time of the incident is approximately: 20:50 to 21:10 . Data 03 November 2021.

On which Playfield?
=>dyson sphere system (R)

Structure Name(s)?
=> advanced core 1, Progenitor Technology Fragment 25

Structure ID(s) (Open ingame console and type di)?
=>11526896

How can we help you now?
=>add a reward (advanced core 1, Progenitor Technology Fragment 25), or restart the last stage of the quest - The Progenitors - Part 1

[Kroy]

Good day! how soon will the issue be resolved? Thanks!

[Kroy]

Can you tell me the question can be solved? I want to continue the development of the spaceship over the weekend.

[RexXxuS]

Hey,
sorry for the late reply.
Please see here:

READ FIRST: Will You Receive Support? - Yes or No

Dear HWS Player, even though Empyrion got released as “full version”, it is far from finished and can be still seen as Alpha or at least Beta. That means there are bugs, a LOT of bugs and things can happen you wish it would never happen. HWS is the only server which takes care of this by not only spend our free time carefully with your problem but also reports everything to Eleon. No matter if you are a Supporter or not - we unstuck you, we warp you, we give your resources which you lost, we …

=> I don’t know if the Creators of this scenario warns you about the fact of a full inventory, but this user mistake is always a disadvantage in any getting loot scenario.
In the end I can’t track it remotely.
Can you share a screenshot as proof somehow at least?

[Kroy]

server time at about 18:50 03 November 2021
What other screen should I attach?

[Kroy]

Dear administration, my development progress has stopped because of this error. I really want to continue playing on your server for fun.

[RexXxuS]

@Kroy

my development progress has stopped

What has your progress to do with loot you did not get? None.
I repeat, it was your mistake to have a full inventory.
Normally not our business at all, especially since this is for sure happening to many other players as well.
Since you are new and as one time exception I gave you at least the core.