Everytime, I loading in on HWS-EU, the game crash out

[FredSinClair]

======= NOTICE FOR HELP =======

What happened:
=> Everytime, I loading in on HWS-EU, the game crash out.
Lood to “Structure” to 55% or 67% and go to black.
The game work well with NA and other servers.
I reinstall the Easy ant-cheat, verity file with Steam.
Try uninstall reinstall the game. The game still playable for all other server. but EU.
So, if It not fix in 14 days lost most of ship and structure and miss out on daily rewards.

Player(s) with issue:
=> U-T FredSinClair Federation

Server:
=> EU

Time (cb:time):
=> Started on 10/23/2019

Playfield:
=> Location: ECC 6445 / 48 / 471

Structure Name(s):
=>

Structure ID(s):
=>

How can we help you now:
=> Did I, get ban by ant-cheat for EU?
I got message that was disconnect and look it up on forums.
This may be due to sometimes I need close game program with Task Manager(Assess by Del-Ctrl-Shift) due there no other way to get computer back to state where can play the game or just got to tesktop or just reset the computer at worse.
Need be restored to point where can log in to the EU.
Almost forgot the *.log files:
Client_191005-235855-88.log (7.8 KB) Client_191006-001629-72.log (7.6 KB) Client_191006-232313-53.log (12.0 KB) Client_191007-200135-51.log (7.9 KB) Client_191007-232242-69.log (14.6 KB) Client_191008-224639-75.log (40.9 KB) Uploading: Client_191009-173200-91.log… Client_191009-175824-63.log (26.5 KB) Client_191010-234634-27.log (34.5 KB) Client_191011-233455-87.log (7.7 KB) Client_191012-234230-03.log (7.6 KB) Client_191014-000701-84.log (7.6 KB) Client_191014-173428-68.log (22.9 KB) Client_191014-191750-01.log (3.9 KB) Client_191014-191819-42.log (8.8 KB) Client_191014-200944-64.log (8.2 KB) Client_191014-213029-04.log (9.0 KB) Client_191015-005707-19.log (12.3 KB) Client_191015-112130-88.log (16.4 KB) Client_191015-122227-53.log (3.8 KB) Uploading: Client_191015-122723-65.log… Client_191015-123249-35.log (67.6 KB) Client_191015-123913-50.log (2.8 MB) Client_191015-124748-61.log (908.8 KB) Client_191015-130142-65.log (693.1 KB) Client_191015-130811-93.log (3.8 KB) Client_191015-131046-10.log (7.3 KB) Client_191015-131550-98.log (8.6 KB) Client_191015-215626-62.log (7.6 KB) Client_191015-232324-33.log (7.7 KB) Client_191016-000400-47.log (7.1 KB) Client_191016-001322-63.log (7.3 KB) Client_191016-003350-51.log (7.0 KB) Client_191016-004010-67.log (7.3 KB) Client_191016-005852-04.log (8.5 KB) Uploading: Client_191016-173837-68.log… Uploading: Client_191016-174043-31.log… Uploading: Client_191017-002110-02.log… Uploading: Client_191017-002414-34.log… Client_191017-010803-85.log (12.1 KB) Client_191017-012645-55.log (9.2 KB) Client_191017-015745-40.log (7.9 KB) Client_191017-210605-68.log (7.3 KB) Client_191017-214420-57.log (3.8 KB) Client_191017-214721-38.log (16.9 KB) Uploading: Client_191018-160418-69.log… Client_191018-180226-35.log (1.8 KB) Client_191018-180508-72.log (2.5 KB) Client_191018-180937-57.log (3.8 KB) Client_191018-182841-12.log (3.8 KB) Client_191018-183408-33.log (8.2 KB) Client_191018-190439-32.log (6.6 KB) Client_191018-190928-25.log (18.1 KB) Client_191019-232915-30.log (3.8 KB) Client_191019-233137-52.log (7.3 KB) Client_191021-000328-89.log (12.5 KB) Client_191021-235654-19.log (8.0 KB) Client_191022-220439-65.log (16.7 KB) Client_191023-222022-07.log (45.4 KB) Client_191023-235111-05.log (2.6 KB) Client_191023-235115-13.log (5.9 KB) Client_191023-235947-48.log (7.6 KB) Client_191024-002720-08.log (31.9 KB) Client_191024-003214-30.log (32.3 KB) Client_191024-004901-65.log (3.8 KB) Client_191024-005806-08.log (32.5 KB) Client_191024-010402-41.log (27.6 KB) Client_191024-011229-15.log (3.8 KB) Client_191024-012037-99.log (42.5 KB) Client_191024-014005-56.log (7.1 KB) Client_191024-015120-38.log (7.3 KB) Client_191024-020419-43.log (33.0 KB) Client_191024-021441-61.log (45.8 KB) Client_191024-022721-64.log (41.2 KB) Client_191024-190628-34.log (3.9 KB) Client_191024-190940-24.log (3.8 KB) Client_191024-191714-31.log (31.6 KB) Client_191024-221249-01.log (3.9 KB) Client_191024-221529-08.log (50.6 KB) Client_191024-222150-31.log (7.1 KB)

[Dr.Dark]

Mate that’s too many logs just upload the 1-3 logs around the time where you had issues.

[Jascha]

Hey,

sorry to hear that but I think its time for a new Graphic card if you want to continue playing Empyrion . Just experienced the same issue on my second PC.
Your logs are full of GPU issues.

You have VRAM: 1010
–> You need ~ 2000 minimum.

Depending on where you are on the server and what structures he has to load, that could also be the reason.

[FredSinClair]

Thank you for reply
ok, sorry, didn’t know was need for log files.

[FredSinClair]

Thank for helpful reply
What is a good AMD GPU to replace my AMD Radeon HD 5700 Series, my motherboard is ASUS A88X-Pro with 16(8x2) GB RAM. Note: System is build for Crossfire support with GPU and motherboard. Maybe, I’m better off buy just replace GPU card with better one?)

Graphics Card Manufacturer	Powered by AMD
Graphics Chipset	AMD Radeon HD 5700 Series
Device ID	68B8
Vendor ID	1002
Subsystem ID	1482
Subsystem Vendor ID	174B
Revision ID	00
Graphics Bus Capability	PCI Express 2.0
Maximum Bus Setting	PCI Express 2.0x8
BIOS Version	012.020.000.025
BIOS Part Number	113-1E148102-EP2
BIOS Date	2010/12/09
Memory Size	1024 MB
Memory Type	GDDR5
Core Clock in MHz	850 MHz
Memory Clock in MHz	1200 MHz
Total Memory Bandwidth in GByte/s	76.8 GByte/s