General FAQ
Is HWS a vanilla server?
No. It is the most advanced & modded multiplayer Empyrion server
When is the next full server wipe?
HWS has seasons. Each season runs for 3 months. Every full wipe is announced at least a week in advance, which gives players plenty of time to prepare. Click here for more info.
I hate to lose everything. What will a full server wipe eliminate?
On HWS, we ensure that our players’ time and assets are not wasted. There are many features that preserve player progress and possessions, regardless of full wipes. Some items are wiped to preserve and enhance game balance, but almost all items and credits can be kept.
Read this to learn about all of the options!
Do you have any Tutorial videos?
Yes, please check them out here: One Introduction video followed by 11 Tutorials.
What is HWS EU and HWS NA?
HWS EU is the server for Europe
HWS NA is the server for North America
Who are the admins and how can I contact them?
What are the rules for HWS?
Players are highly encouraged to visit the Rules page in the Guide
When & why do the servers restart?
Because the game is still in development and its optimization is an ongoing process, we have scheduled a few daily automatic restarts. This notably increases server performance and eliminates problems like playfield bugs. The restart schedule is the same for all two servers.
Just type cb:nextrestart in chat to check the accurate times.
HWS+ EU/NA
- 9AM (Tax Assessment, Interest Payouts, PvPvE Toggle, etc.)
- 5PM (Black Hole EU wipe)
- 11PM (Black Hole NA wipe)
HWS RE
- 10AM (Tax Assessment, Interest Payouts, PvPvE Toggle, etc.)
- 6PM (Black Hole wipe)
- 12AM
The server time (cb:time) is 6 hours ahead of NA - East Coast and 9 hours ahead of NA - Pacific.
Examples: 9 am server time = Midnight NA-Pacific and 11 pm Server Time is 5 pm NA - Eastern
I want to help with my money! Does HWS accept “donations”?
We Truly appreciate all the help from the player community! Read this for more details.
My ready-to-spawn blueprint ship/base is gone!
If you start & finish a blueprint on Computer X and you logout and subsequently play Empyrion on Computer Y, the ship/base spawn will be gone because blueprints are saved locally on the computer where they were created. Computer Y overwrites the factory contents irreversibly. We, therefore, cannot restore locally stored blueprints.
My blueprint didn’t spawn. Its icon is on the map, but it’s invisible!?
This happens very rarely. The ship is likely present, but is not being rendered. Try relogging. Try restarting Empyrion. If these do not work, the scheduled HWS Server restarts will likely eliminate this bug. Here is a workaround that may help.
All my stuff is gone! What happened?
There are a few reasons why this might happen. One common cause is that the structures were not touched for 15+ days. Read here to prevent loss of assets.
How to clear my cache?
When the terrain is not loaded properly or you fall “through the world”, it might help to clear your Playfield Cache folder. Watch this GIF how to do it (NEVER delete your Blueprints Cache folder):
Can I retrieve my Advanced Core?
You have a ~33% chance to get it with your Multitool. See the video below.