Cross Server Warp (CSW+)

[RexXxuS]

Cross Server Warp (CSW) & CSW+ Guide

HWS has four main servers:

• HWS+ EU and HWS+ NA
• HWS RE EU and HWS RE NA

You can use:

• CSW for travel between EU ↔ NA inside the same pair (HWS+ or HWS RE)
• CSW+ for travel between HWS+ ↔ HWS RE (same region, e.g. EU↔EU, NA↔NA)

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Important Limitations

You cannot use CSW+ to transfer with ships between HWS+ and HWS RE.

For CSW+ (between HWS+ and HWS RE):

• only shipless transfer is supported
• only whitelisted items can cross
• non-whitelisted items are removed from transfer (no refund)

For normal CSW (EU ↔ NA in same pair), ships are supported as usual.

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How Normal CSW Works (EU ↔ NA)

1. Fly to the Cross Server Warp sector (CSW orbit).
2. Use the destination command:

• csw:start:na
• csw:start:eu

3. Confirm the dialog and wait for kick.
4. Log into the destination server immediately.
5. Wait up to 1-2 minutes for full completion.

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How CSW+ Works (HWS+ ↔ HWS RE)

CSW+ is started from a dedicated CSW+ zone (EGS HQ, CSW+ Zone at the top).

1. Fly into the configured CSW+ zone.
2. Use command:

• csw:start

3. Confirm the dialog and wait for kick.
4. Log into the destination server immediately.
5. Wait for completion and use cb:startjobs if needed.

The destination for CSW+ is defined by the zone configuration, not by CSW:Start:EU/NA.

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CSW+ item white-list

Currently these items are white-listed - so ONLY these items can be in your inventory while you initiate the CSW+ jump:

• all Reward Tokens

Before You Start

• High ping (300ms+) can delay destination server visibility.
• Do not log out during transfer.
• If needed after login, run cb:startjobs.
• Group warp works in normal CSW when players are nearby and eligible.
• Spamming CSW commands can lead to punishment.
• Mobile/supporter zones on ships are not preserved through CSW (ID remap effects).

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What Transfers

Normal CSW (EU ↔ NA, same pair)

• player inventory
• ships (with cargo/fuel/O2)
• HWS DNA
• player credits/wallet

CSW+ (HWS+ ↔ HWS RE)

• player data
• inventory limited by whitelist
• shipless only

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What Does Not Transfer

• Elemental Bank credits
• armor and armor boosters
• HWS ingots
• tech tree unlock points
• player XP level
• supporter zones attached to ships (OCD/EB/etc.)
• ships in CSW+ transfers

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Cost

Tier	Cost
Explorer Origin	Free
Patron Master	Free
Patron Elite	100k + 1 DNA
Patron Veteran	200k + 2 DNA
Patron Survivor	300k + 3 DNA
Patron Pro	400k + 4 DNA
Non-Patron / Non-Explorer	500k + 5 DNA
Shipless CSW	Free

Passenger warps in a ship run are not considered shipless.

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Timing & Reliability

• Avoid starting CSW close to restart windows.
• If destination services are down, transfer can fail.
• Always keep your server time for support (cb:time).

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Troubleshooting

If anything looks wrong, create a support ticket here in the forum: https://help.hws.global
or in Discord: Discord

Include:

• your player name + Steam ID
• source and destination server
• approximate server time (cb:time)
• whether it was CSW or CSW+
• if CSW+, from which zone you started

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One Character Rule

If you have different active characters on both sides, CSW can overwrite one identity state.

Decide beforehand which character/progress you want to keep.

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Can I Park in CSW Orbit?

No.
CSW orbit is taxed and not intended for permanent parking.

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If you want, I can also produce a short version (for in-game MOTD/PDA) and a staff-only troubleshooting checklist matching your current support flow.